Privacy Policy
Kaya is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and disclose personal information provided to us by users of our website.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Collection of Information
We collect personal information from users when they create an account on our website. This information includes their name, email address, and password. Users may also choose to provide additional information such as notes on their Kaya profile. All personal detail collected in this regard is provided by users. We also collect information about users' interactions with our website, including the pages they visit and the features they use. This information is collected through the use of Vercel Analytics.
Use of Information
We use the personal information provided by users to create an AI chatbot that is trained on their notes/posts about their expertise. This chatbot is made available to other users who can interact with it to ask questions and receive answers - only if a user chooses to publish their chatbot. We may also use the personal information provided by users to improve our website, personalize user experiences, and communicate with users about our products and services. Under the GDPR, we process this information under legitimate interest.
Disclosure of Information
We may disclose personal information to third-party service providers that perform services on our behalf, such as website hosting, data analysis, and customer service. Currently, this includes Amazon Web Services (where we store databases containing user data) and OpenAI, who provide Artificial Intelligence models to generate chatbot responses. Only notes from a user's profile are shared with OpenAI - no other identifying information. We may also disclose personal information if we are required to do so by law, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
Security
We take appropriate measures to protect the personal information provided by users from unauthorized access, disclosure, alteration, and destruction as required by the GDPR and other data protection and privacy regulations.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting a notice on our website or by sending an email to registered users. Users are encouraged to review this Privacy Policy periodically for any changes.
Your Rights
Under the GDPR, or other legislation in your region (eg the California Consumer Privacy Act), you have certain rights regarding your personal information. Including, where applicable, the right to:
- Know what personal information is being collected about you.
- Know whether their personal information is sold or disclosed and to whom.
- Opt-out of the sale of your personal information.
- Request that your personal information be deleted.
- Receive equal service and price, even if they exercise their privacy rights.
and, under the GDPR:
- The right to be informed
- The right of access
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision making and profiling..
As a website that collects personal information in Europe and from California residents, we comply with the GDPR, UKGDPR, CCPA and provide users with these rights. To exercise any of these rights, see the contact details below. We do not sell the personal information of users without their explicit consent. We may share personal information with third-party service providers for the purpose of providing services on our behalf, but we do not sell this information. We do not discriminate against users who exercise their privacy rights. However, we may not be able to provide certain services or features if the necessary personal information is deleted or not provided. For more information about the CCPA, please visit the California Attorney General's website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at will@kaya.chat.